1.1 Shipping Methods:

We offer a variety of shipping methods to cater to your needs, including standard, expedited, and express shipping options. Shipping costs and delivery times vary depending on your location and the selected shipping method and the agreement between the supplier and the customer.

While we strive to deliver your order promptly, please understand that unforeseen circumstances such as inclement weather, carrier delays, or high order volumes may occasionally affect shipping times. We appreciate your patience and understanding in such situations.

2.1 Returns & Exchange Eligibility:

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns or exchange for eligible products within 7 days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2.2 Return & Exchange Process:

To initiate a return, please contact our customer service team to request a return authorization number. You will receive instructions on how to return or exchange the item. Please note that you may be responsible for return shipping costs unless the return is due to our error or a defective product.

2.3 Free exchanges are offered for pre-order services, and free exchanges are available for services ordered within 30 minutes, after which a 30% fee will be applied based on the total order value.

3.1 Pre-Order Service Cancelation & Fees:

You may cancel your order within 30 minute of placing it, provided it has not been processed or shipped. Please contact us as soon as possible if you wish to cancel your order.

Orders canceled after the specified time frame or after processing may be subject to a cancelation fee. The amount of the fee depends on the order value and processing stage.

3.2 Ride Share & Moving Services Cancellation & Fees:

Customers can cancel ride & moving bookings above 24 hours before scheduled pick-up time without incurring any cancellation fees.

Failure to cancel a ride & moving booking and not showing up for the scheduled pick-up may result in a no-show fee is 50% on the total order

3.3 Room Share Services Cancellation & Fees:

Customers can cancel Room bookings above 24 hours before scheduled check-in date at 12:00 pm without incurring any cancellation fees.

No-Show failure to cancel a ride & moving booking and not showing up for the scheduled pick-up may result in a no-show fee is 100% on the total order.

3.4  Foods, Beverage, Construction, Web, Design, Printing, Personal Services Cancellation & Fees:

Customers can cancel within 30 minutes after placing their order without incurring any cancellation fees. After that, we will assess the progress of the work to charge approximately 50% to 100% of the total order value.

4.1 Refund Eligibility: Refunds are issued for eligible returns or canceled orders in accordance with our Return and Cancelation Policies. If you are entitled to a refund, the refund amount will be equal to the purchase price minus any applicable fees or restocking charges.

4.2 Refund Timeline: Refunds are typically processed within 30 business days of approval. Please allow additional time for the refund to reflect in your account, depending on your financial institution's processing times.

4.3 Refund Processing: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within 30 business days.

5.1 If you have any questions, concerns, or require assistance regarding our Shipping, Return, Cancel & Refund Policy, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with us is satisfactor