Unless otherwise stated, fivcorp.com and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

• Republish material from this website (including republication on another website).
• Sell, rent or sub-license material from the website.
• Show any material from the website in public.
• Reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose.
• Edit or otherwise modify any material on the website.
• You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
• You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
• You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without fivcorp.com's express written consent.

• fivcorp.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
• To the extent that the website is provided free-of-charge, for any direct loss.
• For any indirect, special or consequential loss
• For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
• These limitations of liability apply even if fivcorp.com has been expressly advised of the potential loss.
• We are merely a platform for vendors to upload their products and services, so we do not take full responsibility for the products and services provided by the vendors. The vendors must bear all responsibility to the customers. Customers are responsible for collecting their orders within a reasonable time. For certain products, such as food items, vendors must ensure appropriate methods to prevent spoilage. Customers should collect their orders as soon as possible once they receive the drop-off code. For products that are not easily perishable, vendors may offer a holding period of 3 days to 1 week. If the customers do not collect their orders within this period, vendors should contact the drop-off item vendors to arrange for the items to be collected.
• In addition, all vendors and customers are responsible for any damages incurred between each other, fivcorp.com will not be held liable for any damages.

fivcorp.com may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

These terms and conditions, together with fivcorp.com's Privacy Policy, constitute the entire agreement between you and fivcorp.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

These terms and conditions will be governed by and construed in accordance with the laws of USA, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of USA.

1.1 Personal Information:

We may collect personal information such as your name, email address, phone number, and shipping address when you register an account or make a purchase.

1.2 Usage Data:

We automatically collect certain information about your device and usage patterns when you visit our website, including your IP address, browser type, and pages visited

.1.3 The Right To Use Your Information

We reserve the right to send messages via your phone number or email, and notifications to you for the purpose of account verification, login, or promotional updates on our website

2.1 Provide Services:

We use your personal information to provide and improve our services, process transactions, and fulfill orders.

2.2 Communication:

We may use your contact information to communicate with you about your account, orders, promotions, and updates.

3.1 Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.

3.2 Legal Compliance:

We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

4.1 We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4.2 However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5.1 You have the right to access, update, or delete your personal information by contacting us. However, please note that we may retain certain information as required by law or for legitimate business purposes.

6.1 Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

8.1 If you have any questions or concerns about our Privacy Policy, please contact us

Blocked products refer to any items that are prohibited or restricted by local, national, or international laws, regulations, or authorities. This includes but is not limited to:

• Items that are illegal to sell or distribute.
• Products that pose health or safety risks to consumers.
• Goods that infringe upon intellectual property rights.
• Items subject to trade embargoes or sanctions.

We adhere to all applicable laws, regulations, and standards governing the sale and shipment of products. This includes verifying the legality and compliance of products before listing them for sale or shipping.

Under this policy, we strictly prohibit the following actions:

• Selling or attempting to sell blocked products through our platform.
• Shipping or attempting to ship blocked products to customers.
• Engaging in any activities that facilitate the sale or shipment of blocked products.

We employ proactive measures to prevent the listing, sale, or shipment of blocked products on our platform. This includes:

• Regular monitoring and screening of product listings and orders.
• Implementing automated systems and manual checks to detect and flag prohibited items.
• Promptly removing any listings or orders found to violate this policy.
• Taking appropriate disciplinary actions against violators, including account suspension or termination.

We encourage customers, sellers, and other stakeholders to report any suspected violations of this policy. Reports can be submitted through our customer support channels or our online reporting system.

Violation of this policy may result in severe consequences, including but not limited to:

• Account suspension or termination.
• Legal action and prosecution.
• Loss of privileges or access to our platform.

We are committed to continuously improving our policies, procedures, and systems to prevent the sale and shipment of blocked products and ensure compliance with all applicable regulations.

• Controlled substances: Illegal drugs and substances regulated by the Drug Enforcement Administration (DEA), such as heroin, cocaine, and marijuana (in certain states).
• Counterfeit goods: Items that infringe upon trademarks, copyrights, or patents.
• Weapons and firearms: Firearms, ammunition, explosives, and certain types of knives regulated by federal and state laws.
• Endangered species products: Products made from endangered animals or plants protected by the Endangered Species Act, such as ivory, certain types of wood, and exotic animal skins.
• Prescription medications: Prescription drugs that require a valid prescription from a licensed healthcare provider.
• Hazardous materials: Products classified as hazardous materials or dangerous goods, such as flammable liquids, corrosive substances, and toxic chemicals.
• Stolen property: Items that have been reported as stolen or obtained through illegal means.
• Child pornography: Any material depicting sexually explicit conduct involving minors, prohibited by federal law.
• Pirated software and media: Unauthorized copies of copyrighted software, movies, music, or other digital media.
• Items subject to trade sanctions: Products subject to trade embargoes or sanctions imposed by the U.S. Government.

1.1 Shipping Methods:

We offer a variety of shipping methods to cater to your needs, including standard, expedited, and express shipping options. Shipping costs and delivery times vary depending on your location and the selected shipping method and the agreement between the supplier and the customer.

While we strive to deliver your order promptly, please understand that unforeseen circumstances such as inclement weather, carrier delays, or high order volumes may occasionally affect shipping times. We appreciate your patience and understanding in such situations.

2.1 Returns & Exchange Eligibility:

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns or exchange for eligible products within 7 days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2.2 Return & Exchange Process:

To initiate a return, please contact our customer service team to request a return authorization number. You will receive instructions on how to return or exchange the item. Please note that you may be responsible for return shipping costs unless the return is due to our error or a defective product.

2.3 Free exchanges are offered for pre-order services, and free exchanges are available for services ordered within 30 minutes, after which a 30% fee will be applied based on the total order value.

3.1 Pre-Order Service Cancelation & Fees:

You may cancel your order within 30 minute of placing it, provided it has not been processed or shipped. Please contact us as soon as possible if you wish to cancel your order.

Orders canceled after the specified time frame or after processing may be subject to a cancelation fee. The amount of the fee depends on the order value and processing stage.

3.2 Ride Share & Moving Services Cancellation & Fees:

Customers can cancel ride & moving bookings above 24 hours before scheduled pick-up time without incurring any cancellation fees.

Failure to cancel a ride & moving booking and not showing up for the scheduled pick-up may result in a no-show fee is 50% on the total order

3.3 Room Share Services Cancellation & Fees:

Customers can cancel Room bookings above 24 hours before scheduled check-in date at 12:00 pm without incurring any cancellation fees.

No-Show failure to cancel a ride & moving booking and not showing up for the scheduled pick-up may result in a no-show fee is 100% on the total order.

3.4  Foods, Beverage, Construction, Web, Design, Printing, Personal Services Cancellation & Fees:

Customers can cancel within 30 minutes after placing their order without incurring any cancellation fees. After that, we will assess the progress of the work to charge approximately 50% to 100% of the total order value.

4.1 Refund Eligibility: Refunds are issued for eligible returns or canceled orders in accordance with our Return and Cancelation Policies. If you are entitled to a refund, the refund amount will be equal to the purchase price minus any applicable fees or restocking charges.

4.2 Refund Timeline: Refunds are typically processed within 30 business days of approval. Please allow additional time for the refund to reflect in your account, depending on your financial institution's processing times.

4.3 Refund Processing: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within 30 business days.

5.1 If you have any questions, concerns, or require assistance regarding our Shipping, Return, Cancel & Refund Policy, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with us is satisfactor

• Accurate Descriptions: Ensure that product & services & post descriptions accurately represent the features, specifications, and condition of the item. Avoid misleading or deceptive language.

• High-Quality Images: Use clear, high-resolution images that accurately depict the & services. Show the item from multiple angles and include close-up shots of important details.

• Correct Categorization: Place & services & post in the appropriate categories and subcategories to make it easy for customers to find what they're looking for. Avoid misclassifying items.

• Detailed Specifications: Provide comprehensive information about product dimensions, materials, colors, weight, and any other relevant details. This helps customers make informed purchasing decisions.

• Pricing Transparency: Clearly display the price of each product & services, including any applicable taxes, shipping fees, or additional charges. Avoid hidden fees or surprises at checkout.

• Availability and Stock Levels: Keep product & services & post listings updated to reflect accurate stock levels and availability. Remove or mark items as out of stock when they're no longer available for purchase.

• Shipping and Delivery Information: Clearly communicate shipping options, delivery times, and shipping costs to customers. Provide tracking information and updates on the status of orders.

• Customer Reviews and Feedback: Encourage customers to leave reviews and feedback about their purchases. Respond promptly to any questions, concerns, or complaints to maintain customer satisfaction.

• Legal Compliance: Ensure that product & services & post listings comply with all applicable laws and regulations, including labeling requirements, safety standards, and intellectual property rights.

• Prohibited Items: Explicitly state any items or services that are prohibited from being listed on your platform due to legal restrictions, safety concerns, or company policies.

• Quality Standards: Maintain high quality standards for both products & services & post listed on your platform. Monitor listings regularly to ensure they meet your guidelines and remove any that fall short.

• Customer Support: Provide responsive and helpful customer support to assist customers with inquiries, orders, and any issues they may encounter throughout the purchasing process.

• Fair Competition: Encourage fair competition among sellers by enforcing policies against price gouging, collusion, or other anti-competitive practices.

Maintain competitive pricing to ensure fair pricing for customers and a level playing field for other vendors.

Understand and comply with fivcorp.com's fee structure, including Comission fees, referral fees, fulfillment fees, and any other applicable charges.

2.1 Setup Fees Monthly Fees:

For Vendor Catalog Plan: You can setup your store by yourself for a $0 fee, or if you want us to handle it, the setup fee is $159. This includes a basic banner design, a simple logo, generating your store's QR code, setting up the store map and chat box, connecting your social media accounts, listing all store information, listing product services catalog. The setup fee is non-refundable. Additionally, you will have up to 3 opportunities to make changes.

For All Services Plan: You can setup your store by yourself for a $0 fee, or if you want us to handle it, the setup fee is $159. This includes a basic banner design, a simple logo, generating your store's QR code, setting up the store map and chat box, connecting your social media accounts, listing all store information, listing product services for order online, listing bookings, listing product services catalog. The setup fee is non-refundable. Additionally, you will have up to 3 opportunities to make changes.

For Services Plan the monthly fee view at sign-up vendors page. The benefit is that you will be able to post an unlimited number of products and services, post an unlimited number of advertisements, post an unlimited number of job hunting lists, post an unlimited number of hiring listings, and post an unlimited number of articles on our Freedom Post community page. (Freedom Post rules: Do not post topics related to pornography, violence, aggression, hatred, or use vulgar language. If you have grievances, you can express them in a way that readers can understand, but do not use vulgar language directly, and avoid topics prohibited for children under 13. If violated, we will have to review your account, and if it affects the law, you are responsible for the legal consequences. 

We recommend that vendors allocate 3% cashback for each order placed by customers to encourage repeat purchases.

The vendor's funds will automatically be transferred to their wallet each week, and we will also reward an additional 4% of the total amount transferred into the wallet. The cut-off time is 11:59 PM on Sunday, and the funds will automatically be transferred to the vendor's wallet every Monday. The bonus amount will be transferred within 1-2 days afterward. Vendors can use these funds to shop in the store or transfer them directly to customers for wallet deposits online. Please note to add a 3% bonus for customers since they receive 3% cash back when depositing directly through the website. The vendor will still earn a 1% profit from the 4% bonus. However, if the vendor wishes to withdraw the funds to their bank account, the 4% bonus we rewarded will be deducted from the withdrawal fee.

2.2 Pre-Order Services Fee & Commission: 

The Pre-Order Service commission percentage fixed 10% of the total order amount for same country place order and no other hidden fees. For products sold internationally, we need to consider which party will cover the shipping fee to the centralized warehouse and which party will cover the shipping fee to the customer. Additionally, reaching an agreement regarding the commission is essential

The tax and fees we will withhold and remit to the government if required.

If there are any shipping fees or pick-up fees applicable, we will combine them with the total order amount deposited into your account. Additionally, you have the option to purchase a shipping label from us if you find it more cost-effective.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

• When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

2.3 Cargo & Logistics Services Fee & Commission: 

The Cargo Service commission percentage fixed 12% of the total order amount and no other hidden fees.

The tax and fees we will withhold and remit to the government if required.

If there are any shipping fees or pick-up fees applicable, we will combine them with the total order amount deposited into your account. Additionally, you have the option to purchase a shipping label from us if you find it more cost-effective.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

• When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

2.4  Ride Share & Moving Services Fee & Commission: 

The Ride Services commission percentage fixed 19% of the total order amount and no other hidden fees.

The Moving Service commission percentage fixed 19% of the total order amount and no other hidden fees.

The tax and fees we will withhold and remit to the government if required.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

• When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

2.5  Foods Share & Beverage Services Fee & Commission: 

The Foods & Beverage Services commission percentage fixed 10% of the total order amount and no other hidden fees.

The tax and fees we will withhold and remit to the government if required.

If there are any shipping fees or pick-up fees applicable, we will combine them with the total order amount deposited into your account. Additionally, you have the option to purchase a shipping label from us if you find it more cost-effective.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

• When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

2.6  Construction, Electrical & All Repair Services Fee & Commission: 

For orders below $1,000 commission percentage fixed 15% of the total order amount and no other hidden fees.

For orders over $1,000, we only charge a 10% commission on the amount exceeding $1,000. For example, for an order of $2,500, the commission fee would be calculated as follows:

• $1,000 * 15% = $150
• $1500 * 10% = $150

The total commission would be $300

Please contact us if your order is over $1,000, and we will refund any amount previously charged.

The tax and fees we will withhold and remit to the government if required.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

• When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

2.7  Legal, Accounting & Personal Services Fee & Commission: 

The Personal Services commission percentage fixed 25% of the total order amount and no other hidden fees.

The tax and fees we will withhold and remit to the government if required.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

• When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

2.8  Web & Design Services Fee & Commission: 

The Web & Design Services commission percentage fixed 25% of the total order amount and no other hidden fees.

The tax and fees we will withhold and remit to the government if required.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

• When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

2.9  Auctions Services Fee & Commission: 

The Auctions Services commission percentage fixed 10% of the total order amount and no other hidden fees.

The tax and fees we will withhold and remit to the government if required.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

• When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

2.10  Room Share Services Fee & Commission: 

The Room Share Services for less than 1 month commission percentage fixed 15% of the total order amount and no other hidden fees.

The Room Share Services for more than 1 month commission percentage fixed 10% of the total order amount and no other hidden fees. 

The tax and fees we will withhold and remit to the government if required.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

• When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

2.11  Health Care & Beauty Services Fee & Commission: 

The Services commission percentage fixed 10% of the total order amount and no other hidden fees. 

The tax and fees we will withhold and remit to the government if required.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

• When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

2.12  Auto Repair & Auto Mechanic Services Fee & Commission: 

The Services commission percentage fixed 10% of the total order amount and no other hidden fees.

The tax and fees we will withhold and remit to the government if required.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

• When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

2.13 Our Point For Drop-off & Pick-up Fee & Commission: 

Our Point For Drop-off & Pick-up commission percentage depend on contact.

Order Handling Process:

• You must pay attention to the order status of each order. If the order status is 'processing', it means you need to process the order as per the customer's request. If the order status is 'on hold', you must check whether the customer has made the payment and by what method. If the payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.
• Once the order has been processed and you have shipped or dropped for pickup or completed services, remember to provide the customer with the necessary documents or shipping label by sending the tracking number or drop order number and uploading relevant images or videos through the order note section within each order.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

To create opportunities for customers to return to your store, we request  to allocate a 1.5% cashback for each order. This helps customers feel incentivized and appreciated when they come back to shop at your store. We believe this will foster a positive environment and enhance the relationship between customers and the store.

4.1 Inventory Availability:

Ensure that your inventory levels are sufficient to meet customer demand and fulfill orders in a timely manner.

4.2 Stock Replenishment:

Monitor inventory levels regularly and replenish stock as needed to avoid stockouts and maintain product availability.

5.1 Timely Order Processing:

Process orders promptly and provide accurate shipment and delivery information to customers.

5.2 Shipping and Delivery:

Use reliable shipping methods and carriers to ensure timely and secure delivery of orders to customers.

6.1 Payment & Withdrawal

When the order is delivered to the customer or dropped for pickup, or service is completed, you should change the order status to 'completed' and press 'update'. Only then will the order be considered complete, and the payment will be transferred to your account.

The vendor's funds will automatically be transferred to their wallet each week, and we will also reward an additional 4% of the total amount transferred into the wallet. The cut-off time is 11:59 PM on Sunday, and the funds will automatically be transferred to the vendor's wallet every Monday. The bonus amount will be transferred within 1-2 days afterward. Vendors can use these funds to shop in the store or transfer them directly to customers for wallet deposits online. Please note to add a 3% bonus for customers since they receive 3% cash back when depositing directly through the website. The vendor will still earn a 1% profit from the 4% bonus. However, if the vendor wishes to withdraw the funds to their bank account, the 4% bonus we rewarded will be deducted from the withdrawal fee.

We offer Withdrawal payment methods for your convenience:

• Direct Bank Transfer: Payments will be directly transferred to your bank account within 1-2 days afterward.
• Cash Pickup at Our Representative Office: Alternatively, you can opt to receive cash payments at our representative office. And you need to call us one day in advance. If it's within the same day, you must call in advance to check if we have prepared the fund for you.
• Please ensure that you provide accurate payment details based on your chosen payment method to facilitate smooth transactions. If you have any questions or need further assistance regarding payments, feel free to contact our accounts department.

6.2  Reverse Withdrawal

If the customers payment method is 'Pay At Store Or To Vendor', you must physically hold the money before proceeding to process the order.

Adhere to all applicable laws and regulations governing product safety, labeling, advertising, and other legal requirements.

Respect intellectual property rights, including trademarks, copyrights, and patents, and do not infringe upon the rights of others.

If violated, we will have to review your account, and if it affects the law, you are responsible for the legal consequences.

Legal Responsibility: The Vendors shall bear all legal responsibilities for their products or services. We, fivcorp.com, do not assume any responsibility for your products or services. We merely provide the platform for transactions between you and your customers. As for transaction amounts, we ensure fairness and transparency for both parties.

Performance Standards: Maintain high performance standards in areas such as order defect rate, late shipment rate, and customer feedback to avoid penalties and account suspension.

At fivcorp.com, we believe in the importance of regular review and updates to ensure continuous improvement and alignment with our goals. Our review time & update policy is designed to facilitate this process effectively.

The review period for product, service, and article approvals typically ranges from 24 to 48 hours, depending on the volume.

Regularly review and familiarize yourself with fivcorp.com's vendor rules and policies, as they may be updated or revised periodically.
Thank you for being a valued fivcorp.com vendor. By adhering to these rules, you contribute to creating a positive shopping experience for fivcorp.com customers and maintaining the integrity of the marketplace.

10.1 Responsive Communication:

Respond promptly to customer inquiries, concerns, and feedback to provide excellent customer service.

10.2 Issue Resolution:

Address customer issues and complaints in a timely and satisfactory manner to maintain positive relationships and reputation.